Ryan Yao

1. Assemble the machine2. Connect the power cable 3.Connect the machine to the computer 4.Install the software 5.Check the field lens size 6.Verify the emergency stop button is in the released posi...

Typical Symptom:In roller or chuck mode, the displayed remaining time is much longer than expected during processing. Possible Cause:The text or graphics were filled first, and then rotated by 90° ...

⚠Please make sure before engraving: Follow the user manual to install ComMarker Studio and assemble the machine with the computer.Remove the lens cap.Power on the engraver.1.Draw a shape using the ...

ComMarker Studio automatically detects fonts installed on your system. If a font does not appear after installation, please follow the steps below. Solution 1 — Update Software (Recommended)Font de...

For users who wish to convert photos or depth maps into 3D models, several online tools are available.Note: These tools are third-party and provided for reference only. ComMarker does not guarantee...

Typical Symptom:The roller or chuck swings back and forth and does not rotate normally during operation. Possible Cause:The filling direction of the object is not consistent with the rotation direc...

Typical Symptom:No preview appears, the laser does not mark, or the laser output is very weak. Possible Cause: The laser source is not properly activated. The wrong laser type is selected in the so...

Typical Symptom:After clicking Focus, a message pops up:“Focus completed, the device is not at the optimal focal length, please readjust.” Possible Cause 1:The focus sensor is out of its working ra...

Typical Symptom:When you click Start, the machine engraves at an incorrect size after you’ve replaced the lens. Possible Cause 1:The “Field lens” option in the settings does not match your lens typ...

Typical Symptom:When doing subsurface engraving with the Omni X, the actual engraved model appeared higher or lower compared with the setting in the software. Possible Cause:Refractive index variat...