Ryan Yao

Check if you have selected the laser type as CO2 in the software.Verify that the lens and software settings are matched: 140mm lens (Lens A) 200mm lens (Lens B) 

1. Install the selected field lens. 2. Power on the laser and make sure the machine is connected to the software. If you are using a 140 mm lens, make sure the A field lens is clicked. If you are u...

 Step 1.Before starting, prepare the following: A fiber laser engraver (ComMarker Titan 200w in this guide) 110 mm lens LightBurn software and a computer Metal material （2mm stainless steel she...

Typical Symptom:The handles on both sides of the metal cover are very difficult to install or cannot be fully inserted into the slots. Possible Cause:The handle and slot dimensions are tightly fitt...

⚠Please make sure before engraving: Follow the user manual to install ComMarker Studio and connect the engraver to your computer.Remove the lens cap.Power on the engraver.Note:To avoid interruption...

Please check if the green light on the laser head is consistently on. This means the laser head is activated.If you still experience any further issues, contact Support@commarker.com with your SN c...

1. Install the selected field lens. 2. Power on the laser and make sure the machine is connected to the software. 3. If you are using a 70 mm lens, make sure the A field lens is clicked.   If you a...

Go to the Device Setting→Ports and Laser Settings. If you want to shut the safety door function off, switch Door Protect to None.If you want to activate the safety door function, switch Door Protec...

Go to the Device Setting→Ports and Laser Settings. If you want to shut the safety door function off, switch Door Protect to None.If you want to activate the safety door function, switch Door Protec...

The relative position of laser head needs to be adjusted so as to achieve bigger engraving area. The specific operation steps are as follows: Note： The 300mm field lens is not included as standard ...