If this issue occurs after replacing the lens:
1. Go to Device Setting → Other and check the pop-up window.
2. If you are using a 70 mm lens, make sure the Use B-field lens is unclicked.
If you are using a 150 mm lens, make sure the Use B-field lens is clicked.
If you still encounter any issues, please contact Support@commarker.com and provide your SN code, order number, and a short video demonstrating the problem. Our technical team will be happy to provide you with a tailored solution.
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