Slide Extension Not Homing with ComMarker Studio

Typical Symptom:
The slide extension does not return to the home position after engraving.

Possible Cause:
The “Homing after marking” option is not enabled.

Steps to Resolve:

1. In ComMarker Studio, go to Device Setting → Laser Tools → Slide Extension to open the slide extension parameter settings.

    

2. Make sure “Homing after marking” is checked.

   

3. Test the slide extension again to see if it returns to the home position after marking.

    

If the issue persists, please contact Support@commarker.com and provide:

• Your SN code

• Your order number

• A short video showing the issue

Our technical team will review your case and provide a customized solution.