Omni 1 (10W) Troubleshooting

Green light on, 

Red light off, 

Laser beam on but no power

1. Check if the laser signal cable is connected correctly. 

2. Check if the marking software parameters are set correctly. 

3. If the problem persists after confirming the above points, please contact our after-sales department.

Green light off, 

red light on 

1. Check if the water chiller’s temperature is normal (laser operating temperature is 18-35℃, recommended setting is 25℃). 

2. Restart the laser after the water chiller temperature reaches the operating range to see if the same issue occurs. If the problem persists, please contact our after-sales department.

1. Check if the laser is connected to the water chiller. 

2. Check if the water chiller’s temperature is normal (laser operating temperature is 18-35℃, recommended setting is 25℃). 

3. Feel the laser temperature by hand to check if it is normal. 

4. Restart the laser after the water chiller temperature reaches the operating range to see if the same issue occurs. If the problem persists, please contact our after-sales department.

1. Check if the water chiller’s temperature is normal (laser operating temperature is 18-35℃, recommended setting is 25℃). 

2. Restart the laser after the water chiller temperature reaches the operating range to see if the same issue occurs. If the problem persists, please contact our after-sales department.